Dog Walking, Pet Feeds / Visits and Sleepovers

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Lady Poppins refers to Sharon Batha and anyone else she instructs to carry out work for Lady Poppins who is covered under Lady Poppins public liability insurance.

 

Terms & Conditions

1. Lady Poppins will take every possible precaution to offer safe, and responsible care for my pet/s. However I recognise that Lady Poppins is not responsible for any unintentional errors, admissions, or incorrect assertions. I am and will remain responsible for the actions of my pet/s at all times and hereby agree to indemnity and hold harmless Lady Poppins of any and all claims of injury, expense, cost, or damages caused by the actions on my pet/s. Additionally, Lady Poppins will act with all due respect and caution in my home in my absence and I hereby agree to indemnify and hold harmless Lady Poppins of any and all claims of damage to my property.

2. In the event of an emergency, Lady Poppins agrees to notify me as soon as reasonably possible. If I cannot be reached, then Lady Poppins is authorised to take any action necessary to protect themselves, my pet/s, and other individuals, including requesting or arranging medical or veterinary treatment. Lady Poppins is not liable to pay vet or medical fees that arise from such events.

3. I am responsible for providing adequate collars, leashes, and muzzles for my pet/s as needed. Lady Poppins cannot be held responsible for any incidents or injuries that occur due to poor / inadequate collars, leashes or muzzles that are not fit for purpose for my pet/s.

4.  Cancellation policy; Lady Poppins require 24 hours notice for cancellation of any walks or visits. I understand that if I cancel after this time frame then I will be charged for this walk / visit. I will also be charged if Lady Poppins turn up to my property, but is not able to carry out the work because entry can’t be gained or the pet/s is not home. For sleepovers at my home I understand that Lady Poppins requires 4 weeks notice (28 days) of any cancellations. I understand that if I cancel out of this time frame that I will be charged 50% of the booking total. 

5. Grooming policy; Lady Poppins will do their best to keep my pet/s as clean as possible after walks by wiping paws and towel drying coats. Lady Poppins will not be responsible for bathing and brushing after walks unless otherwise agreed.

6. Payment is due prior to any work carried out by Lady Poppins. I understand that if I book regular walks or visits I will be invoiced for the month ahead. Payment will be due on the 1st day of each month. I understand that if payment is overdue by more than 7 days, then Lady Poppins will add 15% surcharge to work that has been carried out without payment.

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I understand that by making a booking with Lady Poppins that I hereby agree to the terms and conditions set out on this page.